Privacy policy

Privacy Policy

Last updated: August 23, 2026

Revellce operates this store and website, including all related information, content, features, tools, products and services in order to provide you with our products and shopping experience (the "Services"). Revellce is powered by Shopify, which enables us to provide the Services.

This Privacy Policy explains how Revellce ("we", "us", or "our") collects, uses, discloses and otherwise processes personal information when you visit or use the Services, make a purchase or other transaction, or communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, use or disclosure of personal information, this Privacy Policy will apply to those matters.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood how we process personal information as described below.

Personal Information We Collect or Process

"Personal information" means information that identifies you or can reasonably be linked to you.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

  • Contact information, such as your name, email address, phone number, billing address and shipping address.

  • Order and transaction information, such as products viewed, added to your cart or purchased, order history, returns, exchanges and cancellations.

  • Payment information, such as billing information, payment method, payment status and transaction details made available to us by our payment service providers. Payment card information is generally processed directly by our payment providers, and we do not ordinarily receive or store full payment card numbers.

  • Account information, such as account identifiers, preferences and settings where customer account features are used.

  • Communications, including information you provide when contacting us for customer support or other inquiries.

  • Device and technical information, such as IP address, browser type, device information, network information and other technical identifiers.

  • Usage information, such as how you interact with our website, pages viewed, products viewed, cart activity and other interactions with the Services.

  • Marketing and advertising information, such as interactions with advertisements, marketing communications and promotional campaigns.

We do not intentionally collect personal information that is not reasonably necessary for operating, improving, securing or marketing our Services or complying with applicable law.

Sources of Personal Information

We may collect personal information:

  • Directly from you, including when you place an order, create an account, contact us or otherwise provide information to us.

  • Automatically through the Services, including through cookies and similar technologies when you use our website.

  • From service providers, including Shopify, payment providers, fulfillment and shipping providers, analytics providers and other companies that provide services on our behalf.

  • From advertising and business partners, where permitted by applicable law.

How We Use Personal Information

We may use personal information for the following purposes:

Providing and Fulfilling the Services

We use personal information to:

  • process and fulfill orders;

  • process payments;

  • arrange shipping and delivery;

  • process returns, refunds and exchanges;

  • provide customer support;

  • manage customer accounts;

  • communicate with you about orders and transactions;

  • maintain and improve our website and Services; and

  • personalize aspects of your shopping experience.

Marketing and Advertising

We may use personal information to provide marketing and promotional communications, measure advertising performance and display advertisements that may be more relevant to you.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those emails.

Where applicable law requires consent for particular marketing, advertising or tracking activities, we will process personal information for those purposes on the basis of that consent.

Security and Fraud Prevention

We may process personal information to:

  • prevent and detect fraud;

  • protect transactions and customer accounts;

  • investigate suspicious or unlawful activity;

  • protect the security and integrity of the Services; and

  • protect our customers, Revellce and third parties.

Communications

We use personal information to respond to inquiries, provide customer support, communicate about orders and maintain our relationship with customers.

Legal and Compliance Purposes

We may process personal information where necessary to:

  • comply with applicable laws and legal obligations;

  • respond to lawful requests from authorities;

  • establish, exercise or defend legal claims;

  • enforce our Terms of Service and other policies; and

  • investigate potential violations of our policies or applicable law.

Legal Bases for Processing

Where the GDPR, UK GDPR or other laws requiring a legal basis for processing apply, we rely on one or more of the following legal bases:

  • Performance of a contract, including processing necessary to accept, process, fulfill and support your order.

  • Consent, where you have provided consent for a particular purpose, such as certain marketing or tracking activities.

  • Legitimate interests, including operating and improving our Services, securing our website, preventing fraud, understanding how customers use our Services and conducting appropriate business and marketing activities, provided that these interests are not overridden by your rights and interests.

  • Compliance with legal obligations, where processing is necessary to comply with applicable law.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels and similar technologies to operate the website, remember preferences, understand how the Services are used, measure performance, prevent fraud and support advertising and marketing activities.

Some cookies are necessary for the website and checkout to function. Other technologies may be used for analytics, personalization or advertising.

Depending on your location and applicable law, you may be provided with controls for managing certain cookie and privacy preferences. You can also control certain cookies through your browser settings, although disabling necessary cookies may affect website functionality.

How We Disclose Personal Information

We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy, including:

  • Shopify, which hosts and supports our online store.

  • Payment service providers that process transactions.

  • Fulfillment, logistics and shipping providers that help deliver orders.

  • Technology and service providers, including hosting, IT, security, analytics and customer support providers.

  • Advertising and marketing partners, where permitted by applicable law.

  • Professional advisers and authorities, where disclosure is necessary for legal, regulatory, accounting, fraud prevention or dispute-resolution purposes.

  • A successor or potential successor to our business, where information is transferred in connection with a merger, acquisition, restructuring, financing, sale or similar business transaction.

We may also disclose information where you request or authorize us to do so.

Service providers may process personal information under their own privacy policies where they act as independent controllers.

Relationship with Shopify

The Services are hosted by Shopify.

Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve its services.

Information submitted through our store may therefore be transmitted to and processed by Shopify and its service providers.

Shopify may also process information obtained from interactions with our store and other merchants for certain Shopify features for which Shopify acts independently as a controller.

You can learn more through the Shopify Consumer Privacy Policy and exercise applicable Shopify privacy rights through the Shopify Privacy Portal.

Third-Party Websites and Services

The Services may contain links to websites, social networks or other platforms operated by third parties.

We do not control the privacy, security or data-processing practices of independent third-party services.

If you follow a link to another website or service, you should review that provider's privacy policy before providing personal information.

Children's Privacy

The Services are not directed at children, and we do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us unlawfully, please contact us at support@revellce.com so that we can review and, where appropriate, delete the information.

Security

We use reasonable administrative, technical and organizational measures designed to protect personal information.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

You should avoid sending sensitive or confidential information through unsecured communication channels.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or where continued retention is required or permitted by law.

Retention periods depend on factors including:

  • whether information is needed to fulfill or support an order;

  • whether you maintain an account with us;

  • legal, accounting and tax obligations;

  • fraud prevention and security requirements;

  • dispute resolution; and

  • the establishment, exercise or defense of legal claims.

When personal information is no longer reasonably required, we may delete or anonymize it in accordance with applicable law.

Your Privacy Rights

Depending on where you live and the law applicable to you, you may have rights relating to your personal information.

These may include:

  • Access: requesting information about personal information we process about you and obtaining a copy where applicable.

  • Correction: requesting correction of inaccurate personal information.

  • Deletion: requesting deletion of personal information in circumstances provided by law.

  • Restriction: requesting that certain processing be restricted where applicable.

  • Objection: objecting to certain processing, including certain processing based on legitimate interests or for direct marketing.

  • Data portability: receiving certain personal information in a structured, commonly used and machine-readable format where applicable.

  • Withdrawal of consent: withdrawing consent where processing is based on your consent.

You may exercise applicable rights by contacting us at support@revellce.com.

We may need to verify your identity before responding to a request. We will respond within the period required by applicable law.

Exercising your privacy rights will not result in unlawful discrimination or retaliation.

Switzerland

Where Swiss data protection law applies, personal information is processed in accordance with the Swiss Federal Act on Data Protection (FADP) and other applicable Swiss data protection requirements.

You may have rights including access to your personal information and, where the applicable requirements are met, correction, deletion or other remedies provided by Swiss law.

If you believe that your personal information has been processed in violation of Swiss data protection law, you may also contact the Swiss Federal Data Protection and Information Commissioner (FDPIC).

European Economic Area and United Kingdom

If you reside in the European Economic Area or United Kingdom, you may exercise applicable rights under the GDPR or UK GDPR, including access, rectification, erasure, restriction, portability, objection and withdrawal of consent.

You may also have the right to lodge a complaint with the competent data protection supervisory authority in your country.

A list of EEA data protection authorities is available through the European Data Protection Board.

UK residents may contact the UK Information Commissioner's Office or another competent authority where applicable.

United States

Depending on the U.S. state in which you reside, applicable privacy law may provide additional rights relating to access, correction, deletion, portability, targeted advertising or certain disclosures of personal information.

Where applicable, you may exercise available privacy choices through tools provided on the Services or by contacting us at support@revellce.com.

International Transfers

Revellce, Shopify and other service providers used to operate the Services may process personal information in countries other than the country in which you live.

This may include, depending on the service provider involved, Switzerland, countries within the European Economic Area, Canada, the United States and other countries in which relevant service providers operate.

Where personal information is transferred from Switzerland to a country that does not provide an adequate level of data protection, appropriate safeguards recognized under Swiss data protection law may be used where required.

Where personal information is transferred from the EEA or United Kingdom to a country without an applicable adequacy decision, appropriate safeguards may be used, such as recognized Standard Contractual Clauses, where required.

Other transfer mechanisms or exceptions permitted under applicable data protection law may also apply.

Complaints

If you have a concern about how we process personal information, please contact us first at support@revellce.com.

Depending on where you live, you may also have the right to submit a complaint to the competent data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, Services or applicable legal requirements.

When we update this Privacy Policy, we will publish the revised version on our website and update the "Last updated" date.

Where required by applicable law, we will provide additional notice of material changes.

Contact

For questions about this Privacy Policy, our privacy practices or requests relating to your personal information, contact:

Revellce
Email: support@revellce.com

For purposes of applicable data protection law, Revellce is the controller of personal information processed as described in this Privacy Policy, except where another party, such as Shopify, acts independently as a controller for particular processing activities.