FAQs
Frequently Asked Questions
How long does shipping take?
Orders are usually delivered within 8–15 business days depending on your location.
Do you offer free shipping?
Yes. We offer free standard shipping on all orders.
Where do you ship?
We currently ship to Switzerland and all European Union countries.
How can I track my order?
Once your order has been shipped, you'll receive an email with a tracking number so you can follow your package.
Can I return my order?
Yes. You can return your order within 30 days of delivery if the item is unused and in its original condition.
What materials are used?
Our jewelry is crafted from high-quality materials selected for durability, comfort, and everyday wear.
Will the jewelry tarnish or lose its shine?
With proper care, your jewelry is designed to maintain its appearance over time. We recommend avoiding prolonged contact with water, perfumes, and harsh chemicals.
Is my payment secure?
Yes. All payments are processed through Shopify's secure checkout using encrypted payment technology.
How can I contact Revellce?
You can contact us anytime through our Contact page or by email. We usually respond within 24 hours.