FAQs
How long does shipping take?
Orders are usually processed within 1–3 business days. Delivery typically takes 8–15 business days after processing, depending on your location.
Do you offer free shipping?
Yes. We offer free standard shipping on all orders to supported destinations.
Where do you ship?
We currently ship to the destinations available at checkout.
How can I track my order?
Once your order has been shipped, you'll receive an email with a tracking number so you can follow your package.
Can I return my order?
Eligible items can be returned within 30 days of delivery if they are unused and in their original condition. Sale or discounted items are excluded from our voluntary return policy. Please see our Refund Policy for full eligibility requirements and conditions.
What materials are used?
Materials vary depending on the product. Where material information is available, it is listed on the individual product page.
Will the jewelry tarnish or lose its shine?
Proper care can help maintain the appearance of your jewelry. We recommend avoiding prolonged contact with water, sweat, perfumes and harsh chemicals, and storing pieces separately in a dry place.
Is my payment secure?
Payments are processed through Shopify's secure checkout using encrypted payment technology.
How can I contact Revellce?
You can contact us through our Contact page or by email at support@revellce.com. We usually respond within 24 hours.